Bussan Food Materials Co., Ltd.

Quality control

Making use of our abundant data and know-how which has been accumulated over 50 years,
we can make customers feel safe and secure.

It is our mission to provide and guarantee safe and secure products.
The level of technology and quality management in manufacturing are the most important factors for product quality.
For every process in manufacturing and distribution, from farm to table, we have implemented strict operational standards for both software and hardware. We comply without fail with these standards in order to provide high-quality products.

Audit of suppliers
Regularly visiting our business partners around the world, we conduct quality audits. Regular audit is essential in order to meet the strict requirements from Japanese customers about product quality.
Testing at our own lab &compliance with laws and regulations
We keep our own secure laboratory, with systems of inspection for flavor, microorganisms, color, etc. We can perform inspections according to customer request. We also make sure that the operations of our suppliers and contractors are in line with the most up-to-date domestic legislation, and we store and manage relevant data.
Customer Satisfaction
- Reassurance & Improvement of Satisfaction -
We strive to improve quality by providing basic guidance from short-term support to mid- and long-term improvement using past experience and field surveys, so that customers can use our products with peace of mind.
Customer Satisfaction
- Problem Solving -
We identify and resolve the causes of problems, based on past experience and on-site investigations in response to customer suggestion. We provide basic guidance from short-term support to mid-and long-term improvement.

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